GigEcast is a world renowned authority

in closed captioningsubtitlingtranscription and encoding we strive to provide the most accurate representation of programming while maintaining the visual enjoyment.

We have been providing the highest quality of closed captioning services to its broadcast clients in Canada, the United States and abroad.  We work with independent producers and major networks as well as governmental, educational, and non-profit organizations to provide the services of closed captioning,subtitling, and transcriptions.

Our mission statement is to provide the most accurate and as close to 100% representation of the audio position of the telecast without compromising the visual enjoyment of the program for the captioning consumer.

Telemarketing Sales Agent

GIGECAST INC. - Edmonton, AB

GIGECAST, part of the Wild TV Group of Companies, is a leading edge closed captioning and production services company that offers accessibility services for the television and movie industry. With over 7 years of industry expertise , we have redefined accessibility services not merely by the technology we employ, but by the strength of the team that develops, implements and manages every aspect of it. We are a private, closed captioning and content accessibility provider, that puts the customer’s satisfaction above all!

The Opportunity

  • Responsible for making outbound telephone sales calls, generating leads and closing sales

  • Responsible for taking inbound telephone sales calls
    Permanent full-time position (Monday to Friday 8:00 am – 4:30 pm)

  • Guaranteed base rate plus commission

  • Professional, fast paced and challenging work environment

  • A dynamic, supportive environment with state of the art equipment

  • Extensive training

  • Great growth and development opportunity

  • Conveniently located at 112 Ave and 180 Street

  • Public transportation stops very close to our location

The Candidate

  • Positive, upbeat personality with ability to work in a Team oriented environment

  • Good command of the English language

  • Exceptional oral communication skills coupled with professional phone etiquette

  • Excellent negotiation and organizational skills

  • Familiarity with CRM and Windows programs an asset

  • Ability to follow through the sales process from conceptual sale to close


  • Dedication to maintaining superior client service level

  • Enthusiastic, with a strong aptitude and a positive “can do” attitude

  • Have good written communication skills

  • Good listening skills

  • To be able to work independently

  • Ability to multi task

  • Demonstrates the highest level of honesty and integrity

  • Self-motivated and quality Customer Service driven

If you think you’re up to this exciting challenge and can make the difference, please do not hesitate to contact us.

Job Type: Full-time

Salary: Negotiated based on experience.

Job Location:
Edmonton, AB
Required experience: Inside Telephone Sales, computer skills, excel, word & outlook: 3 years
Required languages: English